Maintenance & support
IT support for businesses
Someone answers. Someone fixes. Our IT support covers workstations, networks, systems and applications, with tracked requests and technicians on site when needed.
Lisbon, nationwide and islands
What it includes
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End user
Equipment and solutions for the office workforce.
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Networks & systems
Infrastructure maintenance and administration.
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Applications
Application monitoring and evolution.
Whoever picks up the phone is who fixes it, no chatbots. We combine remote assistance, tickets and Field Support on the ground, depending on the problem.
Frequently asked questions
How do I open a support request?+
Through the ticket portal, by email or by phone. Contacts are on the Support page.
Do you offer remote assistance?+
Yes. The team tells you when and how to connect securely.
What if a technician is needed on site?+
We send one: Field Support covers the mainland, Madeira and the Azores.
Other services
Something not working?
Tell us. We reply fast and without jargon.